I went to my hotel and spent another 4 hrs on the telephone with AA in an try and provide the bag sent to LGA initial thing each morning, exactly where I might be waiting.
I identified as am. air on three/twenty five/16 to check with if over a return inter-national flight if I could devote the evening with the plane adjust metropolis, (where by we 1st enter the United states in advance of going on to accomplish the flight household), to relaxation, and pick the combat up the following day Using the similar ticket to fly property. I’ve completed this before coming property from Europe with out a challenge. I also mentioned that I was buying the tickets with my visa factors.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The very first flight remaining forty five minutes late producing us miss out on our connecting flight to Harrisburg, Pa. Explained to the subsequent flight would be at midnight so we wait until eventually then (I'm with my disabled eighty four year old mother) At midnight we've been instructed the flight was cancelled, there have been no inns out there and the next flight was 12 the following day.
3) May well 5 at HPN we experienced to find chair…woman attendant couldn't drive passenger up ramp onto plane, so he walked…..Once we arrived at ORD we had to discover chair at An additional gate….
all to normally, management is contacted when things go wrong…it's not a type of letters…..i am speaking to american Airways purchaser service due to a great flight attendant named MARITA LORDI (FA #9
I also desire to comment on the excellent service AA presents towards the handicapped. I'm eighty four yrs outdated and now need to have wheelchair guidance to have close to in the airports. I used to be impressed and delighted for the guidance I acquired, and also on the attitudes of the individuals who assisted me with the wheelchair support, and in addition the motorists with the handicap carts in Charlotte airport. They had been all so helpful and very pleasant likewise.
It’s fascinating to me that it's come to this avenue. I have performed a large amount of study On-line to attempt to obtain an Email Deal with that would check out the corporate specifically.
I just got from the mobile phone with Connie Sanders inside the DFW Business office. I questioned for her identify simply because she was so kind and helpful to us. I've infrequently encountered somebody so helpful and caring. If all of your Associates can be like her you would've an excellent airline.
American airlines neglected to give me clinical support After i requested for it. The employees said that considering the fact that I didn’t make preparations for assistance they couldn’t help me. Like I realized I used to be gonna Have a very health care unexpected emergency. Get actual American Airways and start caring regarding your clients.
My husband And that i experienced first class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We have been imagined to get there in Denver at one:30 pm. The leg outside of Charlotte, nc was an absolute nightmare. We were being delayed, experienced a crew change, no water or ice, and so forth.
My husband And that i just lately took a trip into the Virgin Islands and returned on three/eleven/thirteen. Our Flight household on American Eagle flight 4891 was delayed for take-off from St these details Thomas to San Juan. We ended up purported to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple following a 2 hour layover. We had been reassured in St. Thomas that we might make our relationship and which the plane would watch for the connecting passengers. After we arrived in San Juan we found our flight had presently taken off. In endeavoring to resolve this we were being scolded for going to the Completely wrong counter (We were being sent by an American Eagle personnel to the American ticket counter). Astonishingly however, Regardless that we experienced dedicated that “faux pas,†he was in the position to print a Jet Blue ticket from his American terminal! Luckily we were being eventually on our approach to our place – JFK in The big apple. Once we questioned about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He reported they'd in all probability skipped the flight to JFK at the same time but to examine when we arrived there. As we anticipated, our luggage didn't abide by us to The big apple so we filed a claim and were being sent on our way back to Lisbon, CT three hrs from Ny. Another morning, on 3/eleven/thirteen, we known as American Airways about our bags and that’s the place the runaround began. We had been originally told that our luggage Must have manufactured it to JFK that morning but they might not explain to.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which ought to have been six.5 hrs. We boarded about 30 min late, only to listen to from the captain that we were being still watching for gasoline and nonetheless did not have confirmation as to when, but that it might acquire at the least twenty min to refuel. At last following 1 hour around the plane, we had refueled, only to listen to that an armrest was damaged and we were being watching for a mend. We had been about the program for one.5 hrs, before take-off. WHY, would you board travellers on that very long of a flight Just before refueling, In particular not obtaining an ETA with the gas?
I can't realize why I can't have the opportunity to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
The full crew workers was great , but this person went over and above the roles expectations and has to be praised and recognized. I’m also pleased we get a snack once again.